Platform Acceptable Use Policy

Last updated: July 26th, 2024

Prohibited Uses

You may not use the Platform, and you may not permit any third party to:

  • Defame, abuse, harass, stalk, threaten, intimidate, misrepresent, mislead or otherwise violate the rights (such as, but not limited to, rights of privacy, confidentiality, reputation, and publicity) of others, including Users and/or Taskrabbit staff;
  • Publish, post, upload, distribute, or disseminate any content, information, files that contain software or other materials that infringe upon or violate the intellectual property rights or rights of privacy or publicity of Taskrabbit or any other User or third party, or which are profane, defamatory, obscene or unlawful;
  • Upload files or scripts that may or are designed to damage, copy, lock out, or take control of the Platform or any User’s computer, such as Trojan horses, corrupt files, SQL injections, worms, timebombs, cancelbots, or any other files or software.
  • Advertise or offer to sell any goods or services for any commercial purpose that are not relevant to the Fixchirp services;
  • Travel into different countries during the performance of a Task.
  • Otherwise engage in activity that is illegal or deemed to be dangerous, harmful or otherwise inappropriate by Fixchirp in its sole discretion;
  • Conduct or forward surveys, contests, pyramid schemes, or chain letters.
  • Impersonate another person or User or allow any other person or entity to use another User’s profile to post or view comments.

Additional Prohibited Actions

You may not, and you may not permit any third party to:

  • Use the Platform or use or perform the Task services in violation of the Agreement (including this AUP);
  • Use the Platform or use or perform the Task services in any manner or for any purpose:
    1. Other than as expressly set out in the Agreement (including, but not limited to, any journalistic, academic, investigative, or unlawful purpose).
    2. That is unauthorized or illegal (including, but not limited to, posting or performing a Task in violation of local, state, provincial, national, or international law).
    3. That is false or misleading (whether directly or by omission or failure to update information).
    4. To access or obtain Fixchirp trade secret information (or attempt to do so).
  • Post or upload any content to the Platform:
    1. That is offensive and/or harmful (including, but not limited to, content that advocates, endorses, condones, or promotes racism, bigotry, hatred, or physical harm of any kind against any individual or group of individuals, or that exploits people in an abusive, violative, or sexual manner).
    2. For which you have not obtained the necessary rights and permissions.
  • Post the same Task repeatedly (“spamming”).
  • Download any file posted by another User that you know, or reasonably should know, cannot be legally distributed through the Platform.
  • Restrict or inhibit any other User from using and enjoying the Public Areas.
  • Imply or state that any statements you make (whether on or off the Fixchirp Platform) are endorsed by Fixchirp, without the prior written consent of Fixchirp.
  • Use a robot, spider, manual, meta tag, “hidden text,” agent, script, and/or automatic processes or devices to data-mine, data-crawl, scrape, collect, mine, republish, redistribute, transmit, sell, license, download, manage or index the Fixchirp Platform, or the electronic addresses or personal information of others, in any manner.
  • Frame or utilize framing techniques to enclose all or any portion of the Platform.
  • Hack or interfere with the Platform, its servers, or any connected networks.
  • Adapt, alter, license, sublicense, or translate the Platform for your own personal or commercial use.
  • Remove, alter, or misuse, visually or otherwise, any copyrights, trademarks, or proprietary marks or rights owned by Fixchirp and Affiliates.
  • Solicit for any other business, website, or service, or otherwise contact Users for employment, contracting, or any purpose not permitted by the Agreement.
  • Collect usernames, email addresses, or other personal information of Users by electronic or other means.
  • Attempt to circumvent the payments system, PSP, or service charge or Trust & Support fee in any way (including, but not limited to, making or processing payments for Tasks outside of the Platform, providing inaccurate information on invoices, or otherwise invoicing in a fraudulent manner).
  • Register:
    1. Under different usernames, identities, or false identities (including after your account has been suspended or terminated).
    2. Under multiple usernames or false identities.
    3. Using inaccurate information (including using a false or disposable email or phone number).
  • Use tools with the goal of masking your IP address (like the TOR network).
  • Copy, download, use, redesign, reconfigure, or retransmit anything from the Fixchirp Platform without Fixchirp’s express prior written consent, and/or if applicable, the consent of the holder of the rights to the User Generated Content.
  • Use any artificial intelligence technologies to create or generate a Platform account, or to impersonate another person or User.
  • Submit any part of the Platform (including, without limitation, any Fixchirp information) into any artificial intelligence technologies.